You can ask us to permanently delete your RideReadyHub account and the data linked to it at any time. This page explains how.
How to request deletion
- Send an email to support@ridereadyhub.ca with the subject "Delete my account".
- Send it from the email address on your account, or include the phone number or email address you signed up with, so we can find the right account.
- We may reply to confirm that the request really comes from you.
- Once confirmed, we delete the account and send you a confirmation.
What gets deleted
- your profile, contact details and login;
- your listings, service requests, Shout Outs and job posts;
- quotes you have sent and bookings you have made;
- vehicles saved in your garage; and
- your saved favourites.
What we may keep
We may keep a limited amount of information where the law requires it or where it is needed to resolve a dispute, prevent fraud or enforce our Terms — for example payment records. Messages you sent to other users may remain visible in their conversations.
How long it takes
We complete deletion requests within 30 days of confirming your identity.
Before you go
Deletion is permanent. Your account and its content cannot be restored, and you would need to sign up again to use RideReadyHub.
If you only want fewer notifications, or have a problem with your account, our support team may be able to help without deleting anything — just email support@ridereadyhub.ca.
Last updated: October 10, 2026